CITY HALL OPEN & WATER BILL PAYMENTS

CITY HALL OPEN & WATER BILL PAYMENTS

City Hall doors are open because our phone lines are still not working.  There is a limit of two people in the lobby at a time and you are required to wear a face mask while in the building. Water bill payments will be accepted through Sunday, February 28, 2021 with no late fees and disconnects will be done Monday, March 1, 2021.  If you need to make arrangements on your bill you must do so no later than Friday, February 26, 2021 at 5:00 p.m.  You can come in person to City Hall or email waterclerk@cityofpelicanbay.com.[...]

PET VACCINE CLINIC-SATURDAY, FEBRUARY 27, 2021

PET VACCINE CLINIC-SATURDAY, FEBRUARY 27, 2021

The next Texas Coalition for Animal Protection (TCAP) pet vaccine clinic will be here this Saturday, February 27, 2021 from 10 a.m. until 12 noon at City Hall, 1300 Pelican Circle.  Click here for TCAP services flyer.  Spay and neutering services not available at this clinic. Pelican Bay residents can complete city registration at the same time.[...]

BOIL WATER NOTICE RESCINDED

BOIL WATER NOTICE RESCINDED

https://cityofpelicanbay.com/wp-content/uploads/2021/02/BWN-Rescind-Notice.pdf[...]

UTILITY QUESTIONS & CITY PHONES

UTILITY QUESTIONS & CITY PHONES

City phone lines are still not working.  If you have utility questions please email waterclerk@cityofpelicanbay.com.  DO NOT SEND PAYMENT INFORMATION BY EMAIL!!  We apologize for the inconvenience.[...]

CITY PHONES NOT WORKING & WATER PAYMENTS

CITY PHONES NOT WORKING & WATER PAYMENTS

City phones are not working.  If you need to make a water account payment, please pay online with a debit/credit card at online payments or place a check or money order in our night drop.  Thank you for your patience.[...]

02/22/2021 WATER SYSTEM UPDATE

02/22/2021 WATER SYSTEM UPDATE

Our water storage is full and pressures have been restored.  The Boil Water Notice remains in effect until laboratory testing is done.  Samples are being taken today but we do not know what the laboratory workload looks like.  We hope to have results by Wednesday.  Please continue to boil your water until further notice.  The Boil Water Notice will be lifted as soon as we have results.  Thank you for your patience.[...]

02/17/2021 WATER SYSTEM UPDATE

02/17/2021 WATER SYSTEM UPDATE

The unprecedented weather event we are experiencing has brought a lot of unknowns.  At the time of the first update, we believed that all water lines were frozen.  The water wells had been checked multiple times and were being attended.  The men in our water department have worked, and are continuing to work, tirelessly to do all they can.  When it became clear we needed to issue a Boil Water Notice due to low water pressure we thought that would be explanation enough.  Apparently, it was not and for that we apologize. During one of the checks of the elevated storage tank, it was discovered that the gauge malfunctioned, and our storage level fell lower than we realized.  We had already turned on our emergency connection to Azle water, but that connection is not enough to supply the entire city.  Since that first update, we have also had several lines freeze and burst at our wells even though they are insulated.  These occurrences, along with the fact that the electricity to the wells continues to cycle on and off right along with everyone’s homes, is contributing to the low water pressure.  There has not been sufficient recovery time while the electricity is on to fill the tank back to a level to maintain pressure. Please know that we are working diligently to get water back on for our customers. Until we have rescinded the Boil Water Notice please be sure that any water to be used for drinking water or human consumption is boiled for two minutes at a vigorous rolling boil and then cooled. Thank you for your patience.[...]

CITY OFFICES TO REMAIN CLOSED

CITY OFFICES TO REMAIN CLOSED

City offices will remain closed Thursday, February 18, 2021 due to weather conditions and continued electrical outages.  We will update as needed.[...]

BOIL WATER NOTICE ISSUED

BOIL WATER NOTICE ISSUED

https://cityofpelicanbay.com/wp-content/uploads/2021/02/Boil-Water-Notice-02.16.2021.pdf[...]

CITY OFFICES CLOSED

CITY OFFICES CLOSED

City offices will be closed again on Wednesday, February 17, 2021 due to weather conditions and electricity outages.  We will continue to update as needed.[...]

Open Records

The City of Pelican Bay takes pride in Government Transparency by making our City Documents available online. For any older documents not currently available online, please contact the City Hall and file a FOIA Request for the documents you are looking for. Thank you.
2021 [Agenda] [Minutes] [Resolution] [Ordinance] [Approved City Budget] [Monthly Enterprise Fund Report] [Monthly General Fund Report] [Approved Enterprise Budget] [Consumer Confidence Report]
January 01/11 01/25                
February 02/08                
March                  
2020 [Agenda] [Minutes] [Resolution] [Ordinance] [Approved City Budget] [Monthly Enterprise Fund Report] [Monthly General Fund Report] [Approved Enterprise Budget] [Consumer Confidence Report]
January 01/13 01/13              
February 02/10 02/24 02/10              
March 03/07 03/09 03/30 03/07 03/09 03/30   03/09          
April 04/13 04/13   04/13          
May 05/11 05/11              
June 06/08 06/08             06/29
July 07/13 07/13              
August 08/10 08/22 08/10 08/22              
September 09/14 09/28 09/14 09/28              
October 10/12 10/13 10/13     10/01 10/31 10/31 10/01  
November 11/09 11/16 11/09       11/30 11/30    
December 12/14 12/29                
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